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indra/newview/linux_tools/client-readme-voice.txt
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Second Life - Linux Voice Support README
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-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
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WHAT IS IT?
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-=-=-=-=-=-
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Linux Voice Support is a new feature in testing which allows users
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of the Linux Second Life client to participate in voice-chat with other
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residents and groups inside Second Life, with an appropriate
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headset/microphone.
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Linux Voice Support is currently EXPERIMENTAL and is known to still
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have some compatibility issues.
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REQUIREMENTS
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-=-=-=-=-=-=
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* A headset/microphone supported by your chosen version of Linux
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* The ALSA sound system (you probably already have this -
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i.e. the alsa-base and alsa-utils packages on Ubuntu)
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Success with Linux Voice support has been reported on the following
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systems:
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* Ubuntu 6.06 (Dapper) with Intel ICH5/CMI9761A+ audio chipset
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* Ubuntu 6.06 (Dapper) with SigmaTel STAC2997 audio chipset
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* Ubuntu 6.06 (Dapper) with Creative EMU10K1 audio chipset
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* Ubuntu 7.04 (Feisty) with USB Plantronics headset
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* Ubuntu 7.04 (Feisty) with Intel HDA audio chipset
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* Fedora Core 6 with (unknown) audio chipset
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* Ubuntu 8.04 (Hardy) with (unknown) audio chipset
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KNOWN PROBLEMS
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-=-=-=-=-=-=-=
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* The 'Input Level' meter in the Voice Chat Device Settings dialog
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does not respond to audio input.
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TROUBLESHOOTING
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-=-=-=-=-=-=-=-
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PROBLEM 1: I don't see a white dot over the head of my avatar or other
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Voice-using avatars.
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SOLUTION:
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a. Ensure that 'Enable voice chat' is enabled in the Voice Chat
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preferences window and that you are in a voice-enabled area (you
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will see a blue headphone icon in the SL menu-bar).
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b. If the above does not help, exit Second Life and ensure that any
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remaining 'SLVoice' processes (as reported by 'ps', 'top' or similar)
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are killed.
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PROBLEM 2: I have a white dot over my head but I never see (or hear!) anyone
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except myself listed in the Active Speakers dialog when I'm sure that other
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residents nearby are active Voice users.
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SOLUTION: This is an incompatibility between the Voice support and your
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system's audio (ALSA) driver version/configuration.
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a. Back-up and remove your ~/.asoundrc file, re-test.
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b. Check for updates to your kernel, kernel modules and ALSA-related
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packages using your Linux distribution's package-manager - install these,
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reboot and re-test.
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c. Update to the latest version of ALSA manually. For a guide, see the
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'Update to the Latest Version of ALSA' section of this page:
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<https://help.ubuntu.com/community/HdaIntelSoundHowto> or the official
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documentation on the ALSA site: <http://www.alsa-project.org/> - reboot
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and re-test.
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PROBLEM 3: I can hear other people, but they cannot hear me.
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SOLUTION:
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a. Ensure that you have the 'Talk' button activated while you are trying to
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speak.
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b. Ensure that your microphone jack is inserted into the correct socket of your
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sound card, where appropriate.
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c. Use your system mixer-setting program or the 'alsamixer' program to ensure
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that microphone input is set as the active input source and is not muted.
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d. Verify that audio input works in other applications, i.e. Audacity
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PROBLEM 4: Other people just hear bursts of loud noise when I speak.
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SOLUTION:
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a. Use your system mixer-setting program or the 'alsamixer' program to ensure
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that microphone Gain/Boost is not set too high.
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FURTHER PROBLEMS?
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-=-=-=-=-=-=-=-=-
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Please report further issues to the public Second Life issue-tracker
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at <http://jira.secondlife.com/> (please note, however, that this is not
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a support forum).
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